Privacy Policy - DXB-VIP

Company Name: JONATAN JOFFE AND AVIV ALDO MANAGEMENT CONSULTANCY L.L.C

Effective Date: 19/10/2022 - Last Updated: 18/10/2026

1. Introduction

DXB VIP ("we", "us", "our" or "the Company") is committed to protecting the privacy and security of your personal data. This Data Privacy Policy explains how we collect, use, disclose, store, and protect information about you when you visit our website [dxb-vip.com] (the "Website"), contact us, or use our services.

This Policy is issued in accordance with the data protection laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("UAE PDPL"), and, where applicable, other local and international data protection regulations such as the EU General Data Protection Regulation (GDPR).

By accessing or using our Website, or by submitting your details to us, you agree to the collection and use of your information in accordance with this Policy. If you do not agree, please do not use the Website or provide us with your personal data.

2. Who We Are

DXB VIP, as official name JONATAN JOFFE AND AVIV ALDO MANAGEMENT CONSULTANCY L.L.C, are a company registered in Dubai, United Arab Emirates.

Registered Address: Office # 903-904, The Court Tower, Business Bay
Trade License Number: 1110025
Contact Email (Data Protection Queries): joffe1308@gmail.com
Phone Number: 971-56-8475567

3. Information We Collect

We collect personal data that you give us directly, and some data automatically when you use the Website.

Information you provide

Contact details: your full name, email address, and phone number (including WhatsApp number) when you fill in a contact, enquiry, or consultation form, call us, or message us.
Enquiry details: information about the service you are interested in, such as company formation, bank account opening, visas, or other corporate services, and any message you send us.
Client documents: if you become a client, we may collect identification and supporting documents required by UAE authorities and banks, such as passport copies, visas, Emirates ID, proof of address, business plans, bank statements, and source-of-funds information.
Communications: records of emails, calls, chats, and meetings with our team.

Information collected automatically

Technical data: IP address, browser type, device type, operating system, language settings, and approximate location.
Usage data: pages visited, time spent on pages, links clicked and the page that referred you to the Website.
Cookies and similar technologies: see section 11 for details.

Information from third parties

Information from social media platforms, if you contact us or interact with us through them.
Information from analytics and advertising partners, such as Google and Meta.
Information from referral partners or introducers who recommend our services to you.

We do not knowingly collect special categories of personal data (such as health, religious or biometric data) through the Website. Please do not send us this information unless we specifically request it for a service.

4. How We Use Your Information

We use your personal data only for clear, specific purposes:

To respond to your enquiries and contact you by phone, email or WhatsApp about the services you asked about.
To provide our services, including preparing and submitting applications to government authorities, free zones, banks and other service providers on your behalf.
To carry out identity checks, due diligence and anti-money laundering (AML) and know-your-customer (KYC) checks required by UAE law.
To manage our client relationship, including billing, payments and record keeping.
To send you updates, news and offers about our services, where you have agreed to receive them. You can opt out at any time.
To operate, maintain, secure and improve the Website, and to understand how visitors use it.
To measure the performance of our advertising campaigns.
To comply with our legal and regulatory obligations, and to establish, exercise or defend legal claims.

5. Legal Basis for Processing

We process your personal data on one or more of these grounds:

Consent: when you submit a form, subscribe to marketing, or accept non-essential cookies. You can withdraw consent at any time without affecting processing that happened before.
Contract: when processing is needed to provide services you have requested, or to take steps at your request before entering into a contract.
Legal obligation: when we must process data to comply with UAE law, including AML, KYC, and record-keeping requirements.
Legitimate interests: when processing is needed for our reasonable business interests, such as securing the Website and improving our services, and these interests are not overridden by your rights.

6. Sharing and Disclosure of Information

We do not sell or rent your personal data. We share it only when needed, with:

Government authorities and free zones: such as the Department of Economy and Tourism, free zone authorities, immigration and visa authorities, when processing applications on your behalf.
Banks and financial institutions: when we assist you with opening a bank account, with your instruction.
Professional partners: such as lawyers, auditors, accountants, translators, notaries and PRO service providers who help us deliver your service.
Technology providers: such as website hosting, email, CRM, form, messaging and analytics providers that process data on our behalf under contract.
Advertising platforms: such as Google and Meta, for measuring campaign performance, where you have consented to the relevant cookies.
Legal and regulatory bodies: when required by law, court order or a lawful request from a public authority, or to protect our rights.
Business transfers: if DXB VIP is involved in a merger, acquisition or sale of assets, your data may be transferred as part of that transaction.

We require our service providers to protect your data and to use it only for the purposes we specify.

7. Data Retention

We keep personal data only for as long as we need it for the purposes in this policy.

Enquiries that do not become clients: up to [24] months after our last contact, unless you ask us to delete them sooner.
Client records and KYC documents: for the period required by UAE law, generally at least 5 years after our business relationship ends, in line with AML record-keeping rules.
Marketing data: until you unsubscribe or withdraw consent.
Analytics data: as set by the relevant provider, typically up to [14] months.

When data is no longer needed, we securely delete or anonymise it.

8. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. These include SSL encryption on the Website, access controls limiting data to staff who need it, secure storage of client documents, and confidentiality obligations for our team and partners.

No method of transmission over the internet is completely secure. If we become aware of a data breach that affects your rights, we will notify you and the relevant authorities as required by law.

9. Your Rights

Subject to applicable law, you have the right to:

Access the personal data we hold about you and receive a copy.
Correct data that is inaccurate or incomplete.
Delete your data, where we are not required to keep it by law.
Restrict or object to certain processing, including direct marketing.
Withdraw consent at any time, where processing is based on consent.
Data portability: receive your data in a structured, commonly used format, or have it sent to another provider.
Not be subject to automated decisions that have legal or similarly significant effects on you.
Complain to the UAE Data Office, or to your local data protection authority if you are in the EU.

To exercise any of these rights, email us at sales@dxb-vip.com. We may need to verify your identity before responding. We aim to respond within 30 days.

10. Cookies and Analytics

Cookies are small text files stored on your device when you visit a website. We use them to make the Website work, understand how it is used, and measure our advertising.

We only use analytics and marketing cookies with your consent, which you can give or change through our cookie banner. You can also block or delete cookies in your browser settings, though some parts of the Website may not work properly as a result.

11. Children's Privacy

The Website and our services are intended for adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has given us personal data, please contact us, and we will delete it.

12. Third-Party Links

The Website may link to third-party websites, such as government portals, banks, or social media. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

13. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with the "Last updated" date below. If we make significant changes, we will notify you by email or through a notice on the Website.

14. Contact Us

If you have any questions, concerns, or requests regarding this Data Privacy Policy or how we handle your personal data, please contact us at:

JONATAN JOFFE AND AVIV ALDO MANAGEMENT CONSULTANCY L.L.C

Email: joffe1308@gmail.com Phone: 971-56-8475567