In an effort to elevate professionalism and enhance service quality, Saudi Arabia has implemented a mandatory uniform regulation for all home delivery workers. The Ministry of Municipalities and Housing introduced the new dress code as part of a wider initiative aimed at improving home delivery service standards across the Kingdom.
New Standards for Delivery Services
The regulations specify that all home delivery workers must wear clean, professional attire suited to their roles. This move is intended to enhance the public’s perception of home delivery services while ensuring a consistent standard of hygiene and professionalism. In addition to the uniform requirement, the Ministry has mandated that facilities offering home delivery services must hold a valid municipal licence and secure a dedicated home delivery permit.
This is not the first time Saudi Arabia has introduced reforms to regulate the delivery industry. In recent years, authorities implemented stringent hygiene standards for food deliveries, which led to significant improvements in service quality and safety. According to industry experts, consumers have responded positively to these initiatives, expecting higher standards from delivery services.
“As the e-commerce and food delivery sectors continue to grow, measures like these ensure that quality control remains a priority,” a representative from the Saudi Food and Drug Authority commented. The uniform regulation is seen as a natural step in the Kingdom’s ongoing commitment to service excellence.
- Uniforms must be clean and professional.
- Facilities must obtain a municipal licence and a home delivery permit.
- Delivery vehicles must be licensed and regularly sanitised.
- Vehicles used for delivery should display the company’s name or logo.
The Ministry’s focus on regulating uniforms and delivery standards is expected to benefit both workers and customers. With a stronger emphasis on hygiene, safety, and professionalism, Saudi Arabia’s delivery sector is poised to continue its growth while maintaining customer trust.
